Spruce Up, inc. is a home decor online retailer that curates a personalized boutique for each individual customer on its website every day powered by its proprietary Style Genome. By creating an immersive and engaging shopping experience featuring hundreds of personalized product recommendations, Spruce Up invites shoppers to discover a wide assortment of curated products that are just the right match for their bespoke style in their homes. Spruce Up, Inc. (hereafter, "Spruce Up, Inc.", “we”, “us”, or “our”), offers a service that gives you access to furniture and décor (“Products” or “Items”) from established and up-and-coming retailers and brands.
These terms apply to all visitors and users of our website, including registered Clients, licensors, and Vendors, but some provisions apply to each party differently.
You may simply browse the Site or App as a visitor or you may create an account (“Account”) to become a member (“Member”). You must be a Member to order products. To become a Member, you must provide your name, email address, other registration information, and select a password (“Account Information”), which you should not share with any third parties.
In becoming a Member, you represent that all of the information, data and other materials you provide on this Website or to Spruce Up, Inc. through any other means are true, accurate, current and complete. We will also ask you for additional information about your style, color, material preferences and information about your lifestyle in order to establish your style profile (“Style Profile”). You are responsible for updating and correcting the information you have provided, as appropriate.
All content that you see or read on the Website (including, without limitation, text, design, graphics, logos, icons, images, audio clips, user submissions, downloads, interfaces, code and software, as well as the selection and arrangement thereof) ("Content") is the exclusive property of its owner (Spruce Up, Inc. and/or its licensors and/or partners) and is protected by copyright, trademark and other applicable laws. Without Spruce Up, Inc.'s or the owner/rights holder’s prior written consent you may not sell, reproduce, distribute, modify, display, publicly perform, prepare derivative works based on, repost or otherwise use any Content in any way for any purpose, including using Content on any other website. However, you may print pages from this Website for personal, non-commercial use, provided that you include a copyright notice on each page.
Spruce Up, Inc. grants to you a limited license to access and make personal use of this Website. Spruce Up, Inc. or its licensors or content providers retain full and complete title to the Content available on the Website, including all associated intellectual property rights, and provide this Content to you under a license that is revocable at any time in Spruce Up, Inc.’s sole discretion. Spruce Up, Inc. strictly prohibits any use of the Content available through the Website (unless you own or have rights to the content), including but not limited to: (i) any downloading, copying or other use of the Content or the Website for purposes competitive to Spruce Up, Inc. or for the benefit of another vendor or any third party; (ii) any caching, unauthorized linking to the Website or the framing of any Content available on the Website; (iii) any modification, distribution, transmission, performance, broadcast, publication, uploading, licensing, reverse engineering, transfer or sale of, or the creation of derivative works from, any Content, products or services obtained from the Website that you do not have a right to make available (such as the intellectual property of another party); (iv) any uploading, posting or transmitting of any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer; (v) using any hardware or software intended to surreptitiously intercept or otherwise obtain any information (such as system data or personal information) from the Website (including, but not limited to the use of any "scraping" or other data mining techniques, robots or similar data gathering and extraction tools); or (vi) any action that imposes or may impose (in Spruce Up, Inc.’s sole discretion) an unreasonable or disproportionately large load on Spruce Up, Inc.’s infrastructure, or damage or interfere with the proper working of our infrastructure.
You are responsible for obtaining access to the Website, and that access may involve third-party fees (such as Internet service provider or airtime charges). In addition, you must provide and are responsible for all equipment necessary to access the Website. You may not bypass any measures that have been implemented to prevent or restrict access to this Website. Any unauthorized access to the Website by you (including any such access or use that involves in any way an account you may establish on the Website or any device you may use to access the Website) shall terminate the permission or license granted to you by Spruce Up, Inc. Spruce Up, Inc. reserves the right to refuse or cancel any registration for this Website, remove any person from the Website and prohibit any person from using the Website for any reason whatsoever, and to limit or terminate your access to or use of the Website at any time without notice. Spruce Up, Inc. neither warrants nor represents that your use of the Content available on this Website will not infringe rights of third parties not affiliated with Spruce Up, Inc. Termination of your access or use will not waive or affect any other right or relief to which Spruce Up, Inc. may be entitled, at law or in equity.
You are responsible for paying for all Products you purchase from your Spruce Up, unless your return the Products in accordance with our return policy. You are responsible for the payment of any Styling Fees, and state and local sales taxes, handling and shipping charges, if any, that apply to your order.
Spruce Up, Inc. may, in its sole discretion, choose not to process or to cancel your order in certain circumstances. This may occur, for example, when the Product or service you wish to purchase is out of stock or has been mispriced, we suspect the request is fraudulent, or in other circumstances Spruce Up, Inc. deems appropriate in its sole discretion. Spruce Up, Inc. also reserves the right, in its sole discretion, to take steps to verify your identity to process your order. Spruce Up, Inc. will either not charge you or refund the charges for orders that we do not process or cancel.
Spruce Up, Inc. accepts returns on certain merchandise on a case-by-case basis. For Spruce Up, Inc.'s Return Policy, which may change from time to time, please see returns.
Spruce Up, Inc. strives to provide accurate pricing information regarding the Products and services available on the Website. We cannot, however, insure against pricing errors. Spruce Up, Inc. reserves the right, at its sole discretion, not to process or to cancel any orders placed for a Product or service whose price was incorrectly posted on the Website as a result of an error. If this occurs, Spruce Up, Inc. will notify you by email. In addition, Spruce Up, Inc. reserves the right, at its sole discretion, to correct any error in the stated full retail price.
Spruce Up, Inc. offers standard ground shipping on most orders. Standard shipping may not available on some items, such as furniture, that have a delivery surcharge due to the size, weight or special handling necessary to make sure your order arrives safely. Click here for our policy regarding shipping.
Click here for our policy regarding returns.
Submitting and/or posting Content to the Website does not alter the ownership of the Content. Content you own continues to belong to you. By submitting and/or posting Content to the Website as an individual or vendor you grant Spruce Up, Inc. a royalty-free, non-exclusive license to use, reproduce, publish, distribute, modify, adapt, publish, edit, translate, distribute, perform, create derivative work of and display such Content alone, or as a part of other works in any form, media, or technology, whether now known or hereafter developed. This license may be revoked with 90 days’ written notice to firstname.lastname@example.org.
This license grants Spruce Up, Inc. the ability to use your Content to create and promote/advertise your vendor profile and the broad Spruce Up, Inc. Vendor Listings offering, as well as for use in Spruce Up, Inc.’s blog, email and social media. For the same purpose, Spruce Up, Inc. may reproduce, modify, adapt, publish, edit, distribute, perform, creative derivative work of and display such Content along, or as a part of other works in any form, media, or technology, whether now known or hereafter developed. Any Content you transmit or post may be used by Spruce Up, Inc. to promote the Spruce Up, Inc. Vendor Profiles, social media profile and blog, including but not limited to reproduction, disclosure, transmission, publication, broadcast and posting.
YOUR USE OF THIS WEBSITE IS AT YOUR SOLE RISK. THE WEBSITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE RESERVE THE RIGHT TO RESTRICT OR TERMINATE YOUR ACCESS TO THE WEBSITE OR ANY FEATURE OR PART THEREOF AT ANY TIME. SPRUCE UP, INC. DISCLAIMS ANY WARRANTIES THAT ACCESS TO THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE; THAT THE WEBSITE WILL BE SECURE; THAT THE WEBSITE OR THE SERVER THAT MAKES THE WEBSITE AVAILABLE WILL BE VIRUS-FREE; OR THAT INFORMATION ON THE WEBSITE WILL BE CORRECT, ACCURATE, ADEQUATE, USEFUL, TIMELY, RELIABLE OR OTHERWISE COMPLETE. IF YOU DOWNLOAD ANY CONTENT FROM THIS WEBSITE, YOU DO SO AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH CONTENT. NO ADVICE OR INFORMATION OBTAINED BY YOU FROM THE WEBSITE SHALL CREATE ANY WARRANTY OF ANY KIND.
SOME STATES, INCLUDING WITHOUT LIMITATION NEW JERSEY, DO NOT PERMIT THIS TYPE OF DISCLAIMER, SO IT MAY NOT APPLY TO YOU.
THE PROVIDERS WHOSE PRODUCTS AND SERVICES ARE AVAILABLE ON THE WEBSITE ARE INDEPENDENT CONTRACTORS AND NOT AGENTS OR EMPLOYEES OF SPRUCE UP, INC. SPRUCE UP, INC. IS NOT LIABLE FOR THE ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES OR NEGLIGENCE OF ANY SUCH PROVIDER OR FOR ANY PERSONAL INJURIES, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES RESULTING FROM THE PRODUCTS OR SERVICES THEY PROVIDE.
YOU ACKNOWLEDGE AND AGREE THAT YOU ASSUME FULL RESPONSIBILITY FOR YOUR USE OF THE WEBSITE AND/OR FOR USE OF YOUR SPRUCE UP, INC. ACCOUNT, COMMUNICATIONS WITH THIRD PARTIES, AND PURCHASE AND USE OF THE PRODUCTS AND SERVICES AVAILABLE THROUGH THE WEBSITE. YOU ACKNOWLEDGE AND AGREE THAT ANY INFORMATION YOU SEND OR RECEIVE, AND/OR USE OF THE WEBSITE MAY NOT BE SECURE AND MAY BE INTERCEPTED BY UNAUTHORIZED PARTIES. YOU ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE WEBSITE IS AT YOUR OWN RISK AND THAT THE WEBSITE IS MADE AVAILABLE TO YOU AT NO CHARGE. RECOGNIZING SUCH, YOU ACKNOWLEDGE AND AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW (INCLUDING, WITHOUT LIMITATION, CONSUMER PROTECTION LAW), NEITHER SPRUCE UP, INC. NOR ITS LICENSORS, SUPPLIERS OR THIRD PARTY CONTENT PROVIDERS, EMPLOYEES, OFFICERS, DIRECTORS, CONSULTANTS, OR VENDORS WILL BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, EXEMPLARY, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES ARISING OUT OF OR IN ANY WAY RELATED TO (1) THIS WEBSITE, OR ANY OTHER WEBSITE OR RESOURCE YOU ACCESS THROUGH A LINK FROM THIS WEBSITE; (2) ANY ACTION WE TAKE OR FAIL TO TAKE AS A RESULT OF COMMUNICATIONS YOU SEND TO US; (3) YOUR SPRUCE UP, INC.. ACCOUNT OR ANY TERMINATION OR CANCELLATION OF YOUR ACCOUNT; (4) ANY DELAY OR INABILITY TO USE THE WEBSITE OR ANY INFORMATION, PRODUCTS OR SERVICES ADVERTISED IN OR OBTAINED THROUGH THE WEBSITE; (5) THE MODIFICATION, REMOVAL OR DELETION OF ANY CONTENT SUBMITTED OR POSTED ON THE WEBSITE; OR (6) ANY USE OF THE WEBSITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF SPRUCE UP, INC., ITS LICENSORS, SUPPLIERS OR THIRD PARTY CONTENT PROVIDERS, HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. IT IS THE RESPONSIBILITY OF THE USER TO EVALUATE THE ACCURACY, COMPLETENESS OR USEFULNESS OF ANY OPINION, ADVICE OR OTHER CONTENT AVAILABLE THROUGH THE WEBSITE, OR OBTAINED FROM A LINKED WEBSITE OR RESOURCE. THIS DISCLAIMER APPLIES, WITHOUT LIMITATION, TO ANY DAMAGES OR INJURY ARISING FROM ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, FILE CORRUPTION, COMMUNICATION-LINE FAILURE, NETWORK OR SYSTEM OUTAGE, LOSS OF PROFITS BY YOU, OR THEFT, DESTRUCTION, UNAUTHORIZED ACCESS TO, ALTERATION OF, LOSS OR USE OF ANY RECORD OR DATA, AND ANY OTHER TANGIBLE OR INTANGIBLE LOSS. YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT NEITHER Spruce Up, Inc. NOR ITS LICENSORS, SUPPLIERS OR THIRD PARTY CONTENT PROVIDERS SHALL BE LIABLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY USER OF THE WEBSITE. YOUR REMEDY FOR ANY OF THE ABOVE CLAIMS OR ANY DISPUTE WITH SPRUCE UP, INC.. IS TO DISCONTINUE YOUR USE OF THE SITE. YOU AND SPRUCE UP, INC.. AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE WEBSITE MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES OR THE CAUSE OF ACTION IS PERMANENTLY BARRED. SPRUCE UP, INC.’S MAXIMUM AGGREGATE LIABILITY UNDER THIS AGREEMENT SHALL BE US$100. BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, ALL OR A PORTION OF THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
THE LIMITATION OF LIABILITY WITH RESPECT TO LIABILITY ARISING FROM ANY NEGLIGENCE, GROSS NEGLIGENCE, BREACH OF A LEGAL DUTY, OR INTENTIONAL MISCONDUCT BY SPRUCE UP, INC. DOES NOT APPLY TO VISITORS OF THE SITE FROM NEW JERSEY.
When you use the Website or send emails to Spruce Up, Inc., you are communicating with Spruce Up, Inc. electronically. You consent to receive electronically any communications related to your use of this Website. Spruce Up, Inc. will communicate with you by email, chat or by posting notices on this Website. You agree that all agreements, notices, disclosures and other communications that are provided to you electronically satisfy any legal requirement that such communications be in writing. All notices from Spruce Up, Inc. intended for receipt shall be deemed delivered and effective when sent to the email address you provide on the Website.
The trademarks, logos, and service marks (collectively the "Trademarks") displayed on this Website are registered and unregistered trademarks of Spruce Up, Inc. and others. Nothing contained on this Website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on this Website without the written permission of Spruce Up, Inc. or such third party that may own the Trademarks displayed on this Website. Your misuse of the Trademarks displayed on this Website, or any other Content on this Website, except as provided herein, is strictly prohibited.
All Content included on this Website, such as text, graphics, logos, button icons, images, audio clips and software, is the property of Spruce Up, Inc. or its Content suppliers and protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement and assembly) of all Content on this Website is the exclusive property of Spruce Up, Inc. and protected by U.S. and international copyright laws. All software used on this website is the property of Spruce Up, Inc. or its software suppliers and protected by U.S. and international copyright laws. The reproduction, modification, distribution, transmission, republication, display or performance, of the Content on this Website is strictly prohibited.
Spruce Up, Inc. respects the intellectual property rights of others. Accordingly, if you are a copyright owner or an agent thereof and believe that any user Content or other content infringes upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act ("DMCA") by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail): (i) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; (ii) identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site; (iii) identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled and information reasonably sufficient to permit Spruce Up, Inc. to locate the material; (iv) information reasonably sufficient to permit Spruce Up, Inc. to contact you, such as an address, telephone number, and, if available, an electronic mail address; (v) a statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (vi) a statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Spruce Up, Inc.'s designated Copyright Agent to receive notifications of claimed infringement is: email@example.com or Spruce Up, Inc., 999 3rd Avenue, Suite 3400, Seattle WA 98104, Attention: DMCA Complaint. You acknowledge that if you fail to comply with all of the requirements of this section, your DMCA notice may not be valid.
Please provide Spruce Up, Inc. with a separate notice each time you wish to report alleged acts of infringement.
You may receive a password in connection with your use of this Website. You will be responsible to maintain the confidentiality of your password and account, and will be solely responsible for all activities that occur under your password and account. If you have any reason to believe or become aware of any loss, theft or unauthorized use of your login credentials, notify Spruce Up, Inc. immediately. Spruce Up, Inc. may assume that any communications we receive from your email or other address, or communications that are associated with your login credentials or your account on this Website, have been made by you unless we receive notice indicating otherwise.
Spruce Up, Inc. Support c/o Spruce Up, Inc.
999 3rd Ave, Suite 3300
Seattle WA 98104
EFFECTIVE DATE: Feb 18, 2020