Personalized shopping. Free shipping. 100% joy.

Returns & Refunds

At Spruce Up, we strive to make every item you receive from us bring you joy. We also understand that things don’t always work out as planned. Follow these five simple steps below to return your item.

1. Inspect Your Item

Try to unpack and assemble your item the day it arrives. If the item is not perfect, email support@getspruceup.com and we'll arrange for a replacement to be sent.

2. Save Your Packing Materials

Avoid the headache of having to buy new materials and save the original packaging if you decide to return your item.

3. Let Us Know Within 30 Days

If you are not delighted, email our support team within 30 days of delivery and we will send you a return shipping label and instructions for the free return.

4. Return Shipping Is Free

We will issue a refund to your original form of payment as soon as the item is received and inspected.

5. Let Us Know What Went Wrong

We want to get it right next time. Was the item too big or too small? Not the quality you expected? Please let us know so we can delight you next time.